Legal intake · reception · support

Every call answered — by people who understand law.

EaglePoint is the eyes and ears for your firm. A real person answers in your name, qualifies the caller, and captures the case — so you never lose a client to a missed call. Whatever your area of law, we tailor it to you, and handle the drafting and overflow when you need it.

For law firms → Work with us →

When no one answers, they call the next firm.

Most callers who reach voicemail never leave one. They move down the list until someone picks up. Every missed call is a client who hired somebody else — we make sure that never happens to you.

7 in 10. callers who hit voicemail don't leave a message — they move on. We answer so they stay yours.
What we do for firms

Two ways we take work off your plate.

Start with full front-desk coverage, add expert legal support when your caseload runs hot — and know we're not bound by any one area of law. We custom-craft to each firm.

For every firm

Intake & Reception

We become the front desk you never have to manage — answering, qualifying, and capturing every lead in your firm's name.

  • ● We answer as your firm — full-time, after-hours, or overflow only.
  • ● We run your intake script and qualify every lead.
  • ● We capture conflict-check details and case facts, cleanly.
  • ● We book consults straight onto your calendar.
  • ● You get a clear summary the moment we hang up.
Premium add-on

Legal Drafting & Support

When your caseload spikes, lean on us for the substantive overflow work — done under your supervision, to your standards.

  • ● Drafting of routine documents and correspondence.
  • ● Organizing case facts and intake into usable summaries.
  • ● Administrative legal support that frees your attorneys.
  • ● Always under attorney supervision — never legal advice.

Built on years of hands-on legal support work — this is where EaglePoint started.

Personal injury Employment law Family law Criminal defense …any practice area — tailored to your firm
Anyone can route a call to a robot. But someone calling a lawyer is often having one of the worst days of their life.

After an accident, an arrest, a loss — that caller doesn't need a rushed, script-reading bot. They need a calm, capable human who knows what to ask and how to ask it.

That's the whole reason EaglePoint exists. We pair real legal training with genuine warmth, and we tailor every script to your practice area — so the first conversation is handled right.

Our Story

Lisa Dominguez, Founder of EaglePoint
Get to know us

Eagle Point Virtual Solutions, founded and led by Lisa Dominguez, provides legal intake, reception, and support tailored for law firms across the United States — from client intake and answering to drafting and paralegal-style support.

It began with one person handling the intake, drafting, and real legal needs of growing firms — and seeing how many good clients slipped away simply because no one picked up the phone. EaglePoint exists so that never happens, freeing attorneys to focus on practicing law.

— Lisa Dominguez, Founder

What we stand for

Our bottom line: excellence for every client we serve.

These are the values woven through everything we do — they shape who we are and how we show up for your firm.

Submission

We serve with humility, putting your firm's needs ahead of our own.

Passion

We genuinely care about every caller and every firm we support.

Integrity

We guard privileged information with care and do exactly what we say we will.

Vision

We see the bigger picture — helping your firm grow, not just answering a phone.

Commitment

We show up, follow through, and treat your clients like our own.

Excellence

Delivered to the highest standard — for every client, every time.

The EaglePoint method

Built on excellence.

Partner with us and you're backed by trained specialists, tailored to your firm — here's what that looks like.

★

Experienced team

Above and beyond

Specialists rigorously trained to our standards — and to yours.

🌐

Multilingual intake

Reach every caller

Bilingual support, so no client is lost to a language barrier.

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Clear reporting

Stay organized

Every call summarized and delivered, so nothing slips through.

How it works

From their call to your client — in four steps.

No hardware, no new phone system on your end. Setup takes minutes.

Forward your calls

Point your line to us — all calls, or just after-hours and overflow. A few minutes to set up.

We answer as you

Your firm's name, your greeting. The caller never knows we're remote.

We run intake

We qualify the lead and capture the details exactly the way your firm wants them.

You get the client

A clean summary, a booked consult, or a warm transfer — however you like to receive them.

Get in touch

Tell us which door is yours.

A firm that needs coverage, or someone who'd be great on the phone — we'd love to hear from you.

Prefer to talk? Call (512) 537-3989  ·  or email eaglepointvirtual@gmail.com

For law firms

Let's cover your front desk

Tell us a little about your firm and we'll be in touch about coverage.

Thank you — we've got it.We'll reach out within one business day.
Work from home with us

Join the EaglePoint team

Want to answer calls from home? Tell us about yourself — no law degree required.

Thank you for applying!We'll be in touch soon about next steps.